Tell the users to restart the enrollment processĪfter you've wiped the blocked devices, you can tell the users to restart the enrollment process. For each blocked device, choose it in the All devices list and then choose Wipe > Yes.In the Microsoft Intune admin center, choose Devices > All devices > Columns > Serial number > Apply.Make a note of the serial numbers for all the devices that are Blocked.Īfter you've fixed the issues with the VPP token, you must wipe the devices that are blocked.Delete Zero-Byte Files Using a Terminal App. Alternatively, you can clear only the cache to see if thats enough to fix the issue.

Tap on the Manage space or Clear Data option and select OK. Select Google Photos from the list and tap on Storage & cache. Filter the Profile status column by Blocked. Open Settings and navigate to Apps > See all apps.In the Microsoft Intune admin center, choose Devices > iOS/iPadOSk > iOS enrollment > Enrollment program tokens > token name > Devices.Identify which devices are blocked by the VPP token This token is being used by another tenant.This token is being used by another service.The mobile app also can utilize thumbprint and facial recognition verification. Credit report locks allow you to lock and unlock your Equifax credit report using identity verification techniques such as a username and password, Touch ID or FaceID technology. This token is out of Company Portal licenses. Placing, lifting and removing a security freeze is free.Try force closing the application and re-launching and starting setup again. Review the properties to see if any errors similar to the following appear: Dc. is down (21 September 2018) pranalli September 15, 2015, 9:19pm 2.In the Microsoft Intune admin center, choose Devices > iOS/iPadOS > iOS enrollment > Enrollment program tokens > token name > Profiles > profile name > Manage > Properties.Tell the user to restart the enrollment process.ĭetermine if there's something wrong with the VPP token.Determine if there's something wrong with the VPP token and fix it.To fix the problem, complete the procedures in this section:

Run Company Portal in Single App Mode until authentication

iOS/iPadOS enrollment is set to use VPP tokens (as shown in the table below) but there's something wrong with the VPP token.Īuthenticate with Company Portal instead of Apple Setup Assistant.

There's a temporary outage with Apple services.

There are two potential causes for this issue:

Awaiting final configuration from 'Microsoft'.

An enrolling device may get stuck in either of two screens: IPod touch Series: iPod touch 7, iPod touch 6, iPod touch 5, iPod touch 4, iPod touch 3, iPod touch 2 Supported iTunes:Īll iTunes versions, including the latest iTunes 12.This article fixes an issue where iOS/iPadOS devices are stuck on a Microsoft Intune enrollment screen for more than 10 minutes. IPad Series: iPad 9, iPad mini 6, iPad 8, iPad Air 4, iPad Pro (5th Generation), iPad Air 3, iPad 7, iPad mini 5, iPad Pro (3rd Generation), iPad 6, iPad Pro (2nd Generation), iPad 5, iPad Pro, iPad mini 4, iPad mini 3, iPad Air 2, iPad Air, iPad mini 2, iPad 4, iPad mini, iPad 3, iPad 2, iPad IPhone Series: iPhone 15 Pro Max, iPhone 15 Pro, iPhone 15 Plus, iPhone 15, iPhone 14 Pro Max, iPhone 14 Pro, iPhone 14 Plus, iPhone 14, iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, iPhone 13 mini, iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12, iPhone 12 mini, iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone XR, iPhone XS (Max), iPhone XS, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Red, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPhone 3GS, iPhone 3G Get a report for in-depth information about your phone. Turn off Find My anytime without entering passcode.įind the Apple ID that linked to your Apple services. Get back forgotten iPhone backup password with simple steps.Įnjoy any carriers or networks without SIM card restrictions. Securely find, view, and export iOS passwords to computer. Remove Screen Time Passcode with no data loss. Remove iTunes backups encryption without hassle. Unlock Apple ID to access all Apple features again. Remove Activation Lock right away with no password. Quickly remove all types of screen locks with no password.īypass Remote Management or MDM lock completely.

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